First Visit Guide

Please ensure you bring as much of the following information as possible.  This will allow you to be seen promptly, be advised of the most appropriate management strategy for your condition and ensure your treatment can be streamlined. Insufficient information may delay your management.

Private Patients

  • Medicare card
  • Private health insurance details (including membership number and level of cover)
  • A referral from your GP (or specialist) is essential
  • All X-rays, MRI, CT, etc, either on a disc or hardcopy, as well as available reports, relating to your current condition
  • Contact information of any other doctors or specialists who are involved in your ongoing care e.g.; cardiologist, rheumatologist, etc
  • Contact information of your physiotherapist or allied health professional (if you have one) and any letters they may have been supplied regarding your current condition
  • Pension card or HCC if appropriate
  • List of current medications and surgical history

WorkCover or TAC Patients

  • Your WorkCover or TAC claim number
  • Date of injury/accident
  • Contact details of your case manager and insurer, including telephone, email and/or fax numbers
  • Employer details (if relevant)
  • A referral from your GP (or specialist)
  • All x-rays, MRI, CT, etc., either on a disc or hardcopy, as well as available reports, relating to your current condition
  • Contact information of any other doctors or specialists who are involved in your ongoing care e.g.; cardiologist, rheumatologist, etc
  • Contact information of your physiotherapist or allied health professional (if you have one) and any letters they may have supplied regarding your current condition
  • List of current medications and surgical history